Nexus 5 No Command error after while installing updates HammerHead

[Bidyut B]

Hi,

Today I was installing the latest updates and my Nexus 5 Phone automatically turned off and on while installing and finally displayed the 'No Command' error. I tried 'Factory Reset' and 'Recovery' as well still I cannot make the device work.
Still I get the 'No Command' error and the phone is turning on and off on its own.

On the Android Recovery screen I see:
google/hammerhead/hammerhead
6.0.1/M0B31E/3142026
user/release-keys

Currently I am cut off. It seems that Android is becoming unreliable. I will wait and see if there is a fix for this issue in a couple of days else I will switch to iPhone or even the god forsaken Windows, something is better than nothing.

To Google : Test your software well before you release it to the customers. Ensure that the customers don't encounter such issues.

Thanks

 

[rhea]

You may want to post in Nexus 5 forum. Can you get to bootloader? Is the No Command on the screen with lying down Andy? You can PM me more info as this is 5X forum.

 

[Bidyut B]

Thanks Rhea for responding. Yes I tried the bootloader as well and it is lying down or may be not be a living Andy. I can't find the Nexus 5 forum.

 

[rhea]

While in bootloader, use volume button to go to recovery screen. It has Andy lying down with No Command and red triangle, I think. Press and hold power button then (while holding power) tap (press) volume up. Release power. I release both and it seems to work. You should be in recovery. Try it. More info but same as I wrote https://productforums.google.com/forum/m/#!msg/nexus/KSYlPDvdA0M/E58DZR3KBQAJ

Nexus 5: http://forums.androidcentral.com/google-nexus-5/

 

[Bidyut B]

Thanks Rhea! I tried it in bootloader the bigger Andy icon appears. After pressing and holding power button and then tap(press) volume up, releasing power the phone restarts and shows Andy small icon with an exclamation mark. After two minutes the phone automatically restarts shows the same resting icon. If I had an iPhone I could have taken it to an Apple store but with Android I am stuck.

Anyways I have posted the issue on Nexus 5 forum.

 

[B. Diddy]

Moved this to the Nexus 5 forum, and will delete the other duplicate thread.

 

[Bidyut B]

Hi,

Any probable resolution ? It would be such a shame if I have to stop using my Nexus 5 because of Software issues. If I can't get it back this would be my last Android phone.

Thanks

 

[B. Diddy]

Are you able to manually reinstall the firmware, as described here? http://www.androidcentral.com/how-manually-upgrade-your-nexus

Just an observation -- the problems you're experiencing aren't necessarily a fault of Google. The firmware itself doesn't have any major faults, because if it did, there would be widespread complaints. You might just have experienced corruption of the firmware files, perhaps during the update process.