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Loss of 3G with T-Mobile Service

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Old 01-09-2010, 02:49 PM
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The biggest issue I've heard of so far is on T-Mobile's service you lose 3G service and it sticks on EDGE. This seems to be a major issue with HTC devices as of late with the Touch Pro 2 and Droid Eris also having the same issue. Or it could be related to T-Mobile directly... not sure. Anyone else have this issue?
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Old 01-09-2010, 03:26 PM
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I've been pretty much off and on with 3G coverage but there hasn't been a point where I've had continuous EDGE sevice... yet
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Old 01-09-2010, 03:41 PM
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Did you have the same issue with any other T-Mobile devices?
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Old 01-09-2010, 03:58 PM
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I've been reading about this issue in numerous forums also.
I'll just wait for the VZW version.
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Old 01-09-2010, 04:18 PM
 
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Without going too far off the deep end on this, I do have some deversity of devices at my disposal. Here's what I find so far. (Mind you. This is in the charlotte, nc metro area and within 20 miles eitherway at this point).

T-Mobile Devices ( Nexus One and MT3G)
Neither seems to hold 3g for any period of time. The calls are solid and coverage for the basic system ie. phone works great. Data on the other hand is spotty on both devices switching between edge and 3g (and of course in some areas just looking at you a bit funny going... Really? you expect me to work here.. .

Verizon (Moto Droid)
Unless you get to the outskirts of a populated area, the device shines. Although I have poor signal at the office, at home with all devices I have 5 bars at all times.

It's kinda hard to pin down the T-mobile thing as both phones I have are HTC. Maybe I'll try getting ahold of a blackberry from someone at the office and see what if anything that does compared.

As per the phone itself, I've been very satisfied. Mind you, I generally use wifi at all times except the drive home and well, don't do much usage of the data side while driving .
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Old 01-09-2010, 05:24 PM
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Quote:
Originally Posted by ircactus View Post
Without going too far off the deep end on this, I do have some deversity of devices at my disposal. Here's what I find so far. (Mind you. This is in the charlotte, nc metro area and within 20 miles eitherway at this point).

T-Mobile Devices ( Nexus One and MT3G)
Neither seems to hold 3g for any period of time. The calls are solid and coverage for the basic system ie. phone works great. Data on the other hand is spotty on both devices switching between edge and 3g (and of course in some areas just looking at you a bit funny going... Really? you expect me to work here.. .

Verizon (Moto Droid)
Unless you get to the outskirts of a populated area, the device shines. Although I have poor signal at the office, at home with all devices I have 5 bars at all times.

It's kinda hard to pin down the T-mobile thing as both phones I have are HTC. Maybe I'll try getting ahold of a blackberry from someone at the office and see what if anything that does compared.

As per the phone itself, I've been very satisfied. Mind you, I generally use wifi at all times except the drive home and well, don't do much usage of the data side while driving .
The only reason I say it may be HTC related is there have been a lot of people with the same issue with the Touch Pro 2 on Verizon. If it is a HTC issue watch out if you buy this device on Verizon. I hope it's fixed by then...
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Old 01-09-2010, 05:48 PM
 
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Quote:
Originally Posted by Jeremy Sikora View Post
The only reason I say it may be HTC related is there have been a lot of people with the same issue with the Touch Pro 2 on Verizon. If it is a HTC issue watch out if you buy this device on Verizon. I hope it's fixed by then...
Just spoke with a friend who has an htc eris on "alltel". 1st off. yes it works and 2nd. he's seeing similar problems with the eris loosing 3g and then not getting it back for a while. The thing goes off net completely (minus the phone). Very odd.
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Old 01-09-2010, 07:28 PM
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Just spoke with a friend who has an htc eris on "alltel". 1st off. yes it works and 2nd. he's seeing similar problems with the eris loosing 3g and then not getting it back for a while. The thing goes off net completely (minus the phone). Very odd.
Like I initially thought, it seems to be a HTC issue and certain devices of theirs.
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Old 01-09-2010, 08:26 PM
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Quote:
Originally Posted by Jeremy Sikora View Post
Like I initially thought, it seems to be a HTC issue and certain devices of theirs.
Thats not necessarily true, my BB 9700 (when I used to have it) would often switch between 3G and EDGE even though I knew that there was 3G coverage in the area and that it didn't have to waver between the two. However, when I used to have a MT3G that phone almost always stayed on 3G except when I left the home for work or college. Personally, I think its a combination of both the manufacturer and the carrier because lets face it, Tmobile is no Verizon. I'm not going to take some of the blame off of Tmobile until their network is as expanded as Verizon's is.
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Old 01-09-2010, 09:51 PM
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Somehow this doesn't surprise me. When I had the Touch Pro 2 - on Verizon - it would constantly get stuck on, or revert to 1x, in areas where there was clearly a strong 3G signal. It was an extremely frustrating issue that 88% of the users at this forum reported having. In my research of this problem, I found that the Eris, Ozone, and TP2 were all having similar issues. I'm convinced HTC is using a faulty radio vendor.
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