Hello all.
I have an issue here with texting only that I'm almost certain is due to a problem with the Sprint Airvana (femotcell device). Just last week I purchased a new Samsung Galaxy Note 2 that immediately had problems being unable to activate here at home where I only have an Airvana, no cell towers within 20 miles. Afterwards I called Sprint after noticing I was not getting any text messages at all. The Spring rep had me update my PRL and my Profile which didn't immediately work. Afterwards I took time to root the phone as described here on Android Central and still noticed my texts were late in coming in. When trying to send texts I would get:
"Code : 97
Account Error: Message not sent. Please contact customer care and report a code 97 when sending messages."
However, late Saturday night I began to have the ability to send and receive messages just fine after finding instructions online that indicated I place the phone in Plane mode, reboot the Airvana and then take the phone out of plane mode. That must have worked because I was then able to text just fine on Saturday and all day Sunday. This morning (Monday) has been a different story as I have not been able to receive any texts except 3 that have repeated themselves 15+ times each from the 3 different senders. Everytime when trying to send a text out I am unable and get the message above. The plane mode trick no longer works.
Does anyone have any suggestions or advice?
I called Sprint again this afternoon who indicated that this was a known issue and "they are working on it". Usual message for the "Yeah I've heard of this and have no personal clue what is being done about it and I want to get this call over with."
Thanks!
I have an issue here with texting only that I'm almost certain is due to a problem with the Sprint Airvana (femotcell device). Just last week I purchased a new Samsung Galaxy Note 2 that immediately had problems being unable to activate here at home where I only have an Airvana, no cell towers within 20 miles. Afterwards I called Sprint after noticing I was not getting any text messages at all. The Spring rep had me update my PRL and my Profile which didn't immediately work. Afterwards I took time to root the phone as described here on Android Central and still noticed my texts were late in coming in. When trying to send texts I would get:
"Code : 97
Account Error: Message not sent. Please contact customer care and report a code 97 when sending messages."
However, late Saturday night I began to have the ability to send and receive messages just fine after finding instructions online that indicated I place the phone in Plane mode, reboot the Airvana and then take the phone out of plane mode. That must have worked because I was then able to text just fine on Saturday and all day Sunday. This morning (Monday) has been a different story as I have not been able to receive any texts except 3 that have repeated themselves 15+ times each from the 3 different senders. Everytime when trying to send a text out I am unable and get the message above. The plane mode trick no longer works.
Does anyone have any suggestions or advice?
I called Sprint again this afternoon who indicated that this was a known issue and "they are working on it". Usual message for the "Yeah I've heard of this and have no personal clue what is being done about it and I want to get this call over with."
Thanks!