Has anyone been successful using Verizon's ISIS wallet?
I had a TERRIBLE time getting it set up but I think I finally did, after countless calls to ISIS and Chase support. I have yet to get it to work with a merchant although I only tried once and that was immediately after I finally got it set up yesterday.
My problem was that it wasn't activating the cards. I would enter my card information and it was saying activation pending (or something like that) and then nothing. It would go back to the add a card screen. I tried both my Chase card and my American Express card. My first mistake was trying to activate a card at home where I do not have 4G. Evidently you need to be in a strong 4G area. This is not made clear unless you called for help. I have spent a lot of time with support off and on for the last two months trying to get my cards in my ISIS wallet. Yesterday I drove to a stong 4G area and made another attempt. I was able to call support on my OnStar car phone while inputting information on my Maxx. I put in my card information and then nothing. BUT...to my surprise after about an hour both cards showed up in the wallet...finally. I immediately went into the gas station nearby and attempted to purchase a pop with the wallet. It didn't work but that may have been the clerks error as he clearly didn't understand what I was doing. And I have sometimes had problems in the past with that station when I had Google Wallet. I think the clerk has to process it as a credit and he may not have. Or it may have been too soon after activation to try. I will go someplace else and try soon. I just wondered if anyone else has been successful with ISIS.
On a side note: I just read on the internet that ISIS will be going national "soon". Right now it is supposedly in a test market in Salt Lake City and Austin. That may also be why it won't work here. Any thoughts?
I had a TERRIBLE time getting it set up but I think I finally did, after countless calls to ISIS and Chase support. I have yet to get it to work with a merchant although I only tried once and that was immediately after I finally got it set up yesterday.
My problem was that it wasn't activating the cards. I would enter my card information and it was saying activation pending (or something like that) and then nothing. It would go back to the add a card screen. I tried both my Chase card and my American Express card. My first mistake was trying to activate a card at home where I do not have 4G. Evidently you need to be in a strong 4G area. This is not made clear unless you called for help. I have spent a lot of time with support off and on for the last two months trying to get my cards in my ISIS wallet. Yesterday I drove to a stong 4G area and made another attempt. I was able to call support on my OnStar car phone while inputting information on my Maxx. I put in my card information and then nothing. BUT...to my surprise after about an hour both cards showed up in the wallet...finally. I immediately went into the gas station nearby and attempted to purchase a pop with the wallet. It didn't work but that may have been the clerks error as he clearly didn't understand what I was doing. And I have sometimes had problems in the past with that station when I had Google Wallet. I think the clerk has to process it as a credit and he may not have. Or it may have been too soon after activation to try. I will go someplace else and try soon. I just wondered if anyone else has been successful with ISIS.
On a side note: I just read on the internet that ISIS will be going national "soon". Right now it is supposedly in a test market in Salt Lake City and Austin. That may also be why it won't work here. Any thoughts?