Moto G Question(s)
I have a Moto G, first generation. My service provider is U.S. Cellular, and I am on the $50/month pre-paid plan. I have eagerly been awaiting the Lollipop update, however Im a bit confused as to whether or not I will be getting it. The reason I say this is because in my app list, I have the Motorola Update Services app, which is telling me it needs an update. However, when I go to update it, I receive a message saying "Your device isnt compatible with this version". The app was pre-loaded onto my phone when I purchased it about 6 months ago. I am still running 4.4.2 and have never received any updates. Is it possible that since it is a pre-paid device, I will NOT be getting any upgrades in operating systems? I have asked in store at U.S. Cellular and aside from the "you should get it soon" answers, all I am told is to "buy another phone and go on a monthly service plan instead of pre-paid". If anyone has some information regarding this, I would greatly appreciate it. If you need more system information, I would be glad to supply it as well. Thank you in advance!
I have a Moto G, first generation. My service provider is U.S. Cellular, and I am on the $50/month pre-paid plan. I have eagerly been awaiting the Lollipop update, however Im a bit confused as to whether or not I will be getting it. The reason I say this is because in my app list, I have the Motorola Update Services app, which is telling me it needs an update. However, when I go to update it, I receive a message saying "Your device isnt compatible with this version". The app was pre-loaded onto my phone when I purchased it about 6 months ago. I am still running 4.4.2 and have never received any updates. Is it possible that since it is a pre-paid device, I will NOT be getting any upgrades in operating systems? I have asked in store at U.S. Cellular and aside from the "you should get it soon" answers, all I am told is to "buy another phone and go on a monthly service plan instead of pre-paid". If anyone has some information regarding this, I would greatly appreciate it. If you need more system information, I would be glad to supply it as well. Thank you in advance!
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