I am very ashamed to own a HTC product, starting with my Evo 4g. I had issues with the hotspots feature and they wanted me to pay $40 to check the problem out, even though i was way with in warrenty. Ever since i upgraded to gingerbread i get those ramdom reboot issue with since. Now my wife has the Evo 3d since launch and she has the worst signal ever. No wonder the 3d's battery don't last long. I figured after a few updates HTC would have had it fixed. But no, she doesn't want to take it back to sprint because Google still has not made a way to properly backup and restore games and apps with data. I used my back up pro to back everything up from her Evo 4g and restore it to her Evo 3d and everything came out fine, but all her saved data was gone. So she does not want to lose everything again to have her 3d swapped out for another one. HTC has really been a lil off with what matters, I could care less about unlocking the bootloader, if the phone doesn't hava a good signal, its useless.