Hello all-
Recently, I have been dealing with the problem of not being able to play videos on my HTC One. It is a Verizon version, using Android 4.4.2 and Sense 6, not rooted.
I am not able to play videos in YouTube, Chrome, or even videos I have taken with my own camera. For YouTube videos, it gives me a loading screen, then says, "There was a problem while playing. Touch to retry." When I try to play my own video, it tries to load, then gives me the HTC error message, saying, "Sorry, this video cannot be played." The same happens in Chrome.
The interesting thing is, some days I'll be able to watch a few videos just fine. Then after a couple I try to watch another and it gives me the error message. So I'm not really sure what is happening.
Has anyone else had this issue? My phone is working perfectly normal otherwise. Any help is greatly appreciated, as this is quite a big annoyance for me and I have not been able to figure this out.
Recently, I have been dealing with the problem of not being able to play videos on my HTC One. It is a Verizon version, using Android 4.4.2 and Sense 6, not rooted.
I am not able to play videos in YouTube, Chrome, or even videos I have taken with my own camera. For YouTube videos, it gives me a loading screen, then says, "There was a problem while playing. Touch to retry." When I try to play my own video, it tries to load, then gives me the HTC error message, saying, "Sorry, this video cannot be played." The same happens in Chrome.
The interesting thing is, some days I'll be able to watch a few videos just fine. Then after a couple I try to watch another and it gives me the error message. So I'm not really sure what is happening.
Has anyone else had this issue? My phone is working perfectly normal otherwise. Any help is greatly appreciated, as this is quite a big annoyance for me and I have not been able to figure this out.
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