LG G2 went totally dead

ONG CHEE WEE

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Feb 2, 2014
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Hi guys, I need help with my lg g2. The phone suddenly went dead. Cannot be switch on. Used original cable to charge but still can't be switch on. Any advise? I tried to search online but it seems that no 1 is having this problem.
 
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SactoKingsFan

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Re: Lg g2 went totally dead

Try to force reboot the phone by pressing power and volume up buttons for 5-10 seconds.

Sent from my LG-G2 using Tapatalk
 

ONG CHEE WEE

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Re: Lg g2 went totally dead

Tried it, not working at all. The phone don't have any response no matter I hold the power button for how long. And the phone is not charging at all.
 

ffejjj

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Re: Lg g2 went totally dead

You held power AND volume at the same time like Sac suggested?

My Evo lte Filling the shoes of my HTC One
 

ffejjj

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Re: Lg G2 went totally dead

Have you also tried different charge cords? Also how long have you had your phone? I would definitely bring it back to the point if purchase

Sent from my HTCONE using AC Forums mobile app
 

RobotHeaven

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Sounds like an electrical spike, which means the electronics are probably fried (ie your phone is dead). Take it back.
Was there a thunderstorm or anything at the time? Or maybe you have some odd arrangment with your electricals such as using a splitter on top of another splitter
 
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erwaso

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This happened to my HTC One X. It was becasue i was charging it in the car while playing dead trigger. Went completely dead when i exited the game to check a text message, just shut off and wouldnt charge.

AT&T support store said it happens and to not use the phone heavily while charging it, just Maps or texting or something light.

Use your warranty
 

Dead LG G2

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my LG G2 went totally dead just setting on a table overnight. Was not plugged in and battery was charged sufficiently for the night. Ug, will the new one do the same thing??
 

brutus3750

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Mine is dead also, tried the usual to wake it up. Had it since Dec 2013. Called AT&T and they can't do anything since it is fresh out of its 1 year warranty. Called LG and they said they would repair the phone for a price and of course he can't even tell me a ballpark figure, I just have to send the phone in and want 7 to 10 business days for an answer. This is some BS. I never had a phone just completely die for no reason. It wasn't dropped, no water damage or anything...just completely dead. I may try to crack it open and remove the battery to see if that helps.
 

amandaleena

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I'm having this problem too, sadly. Has anyone been able to retrieve their data. Because to be honest, I'm ok with needing to get a replacement phone, but I am definitely not cool with losing all my data :( I've got almost a years worth of photos on there, and I KNOW I SHOULD HAVE backed them up, but I didn't as I've never had a phone just die on me before.
 

MelissaSac

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Re: Lg g2 went totally dead

Thanks SO much, SactoKingsFan! Your solution totally worked and stopped my personal meltdown in its tracks. thankyouthankyouthankyou
 

Awesomezoo101

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I've had that with two phones now. One was from a month ago. One was from around a year ago. I brought in the month old one, and the guy said I have to use "official LG chargers". makes no sense, as i have using the other one without for almost the entire time i had it, but ya. I think maybe an bugged update, just a guess.
 

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