Bad experience with Huawei customer service

[AC Question]

HEY GUYS MYSELF DON POUL , I WAS USING NEXUS 6P FOR PAST 1YEAR . THE PERFORMANCE , CAMERA ,MUSIC EXPERIENCE THATS WHAT ALL MATTERS FOR ME AND NEXUS DELIVERED ME A GOOD EXPERIENCE . I WAS USING IT WITH SPIGEN PROTECTIVE COVER . 2 MONTH BEFORE I HAD MY FIRST DROP OF MY PHONE , IT WASN’T ABLE TO SURVIVE ITS FIRST FALL . SPIGEN COVER DID ITS DUTY WELL, NO SCRATCH ON BODY , BUT THE PHONE GOT BEND . IT GOT BEND LIKE ALL PARTS LIKE SCREEN , TOUCH , BOARD AND METAL FRAME GOT BEND . MY PHONE GOT TOTAL LOSS . NOTHING LEFT .I FEEL THE THING I WAS USING FOR MY PAST 1YEAR IS A JOKE ,IS THIS FLAGSHIP CAPABLE OF .

FOR SERVICING MY PRODUCT I NEED TO PAY MORE THAN AN AMOUNT WHAT I PAID TO BUY IT .
I CONTACTED COMPANY REGARDING THIS , STATING PHONE CALLS WAS THERE , NOW NO RESPONSE .
I DONT WANT OTHER PEOPLE TO GET FOOLS LIKE THIS BY HUAWEI
Sent from Mail for Windows 10

 

[Onkel Per]

I do hope you find the Caps-Lock

It's a phone
to show,
not a stone
to throw.

 

[SactoKingsFan]

Why post this in Ask a Question?

 

[belodion]

I'll move it to the 6P forum, though I believe that the 6P is highly-regarded so I don't know what those guys will make of it. Perhaps the phone does not survive drops as well as others....I've no idea.

 

[Aquila]

Did you utilize the Nexus Protect program or have it insured? Fixing a broken phone isn't cheap and dropping it is not covered by warranty.

 

[Hobson123]

Mines had a couple drops and still working as good as can be! Sorry to hear about your phone

 

[hallux]

As noted by @Aquila standard warranties do not cover accidental damage. The manufacturer bears no responsibility for your phone being damaged due to a drop. For what it's worth - I've dropped mine a few times and haven't experienced the same issue, I use the Adopted case that Google offered while selling the 6P.

 

[Rutz1104]

Did it dropped from 20th floor, as it doesn't sounds like drop from hand or even a table.

And physical damage is not covered in warranty.