Help could u tell me how to open it

[stacey robinson]

My samusung galaxy phone is lock and my google account is not working on the phone so i change it and it is still not working but it is working on the computer

 

[Kelly Burby]

My samusung galaxy phone is lock and my google account is not working on the phone so i change it and it is still not working but it is working on the computer

there is nothing you can do other than remembering your PINs and still if you don't then i think you must wait a bit there might be some problems with the server !! Is there an active wi-fi or data connection on your device ??? If not then you have only one option left and that is factory resetting it !!