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  • 1 Post By msndrstood
  1. Thread Author  Thread Author    #1  

    Default Note 3 video call not working

    Delighted with the note 3 but frustrated that the video call function won't work. I select video call from the contacts page, it attempts to call then reports video call not possible.

    I've tried on 3g and with wifi. I am trying to call my wife's note 3 which should be compatible. It also has the same fault.

    Any suggestions. ? Is it a Vodafone issue perhaps?
    Thanks..

    Posted via Android Central App
  2. #2  

    Default Re: Note 3 video call not working

    Is video calling a stock function or did you add it on? I don't see that option on my att note 3

    G note 3
  3. Thread Author  Thread Author    #3  

    Default Re: Note 3 video call not working

    Hi yes its a stock function. Select a contact then the option to video call is listed.

    Posted via Android Central App
  4. #4  

    Default Re: Note 3 video call not working

    I dont see that option in my contacts 😕

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  5. #5  
    msndrstood's Avatar

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    Stock JB 4.1.2

    Default Re: Note 3 video call not working

    That's not an option on my phone either, I'm on Sprint. Can you take a screenshot of the contract page (with personal info blacked out of course).

    Sent via The Big, Bad, Beautiful Note 3
    What?!...I'm msndrstood.

    Sent via Note 2
  6. #6  

    Default Re: Note 3 video call not working

    Hello yesterday i buy the note 3, and the same problem video call not working i try but noting please how nose
  7. #7  

    Default Re: Note 3 video call not working

    well i feel dumb, i didnt know we could do video calls like that. but i cant find the option.
  8. #8  

    Default Re: Note 3 video call not working

    Have got an AT&T GN3 and the video option isn't there. Must be a feature option based on the carrier and/or International version(?)
  9. #9  

    Default Re: Note 3 video call not working

    Have you found a way of video call?? I got my note 3 yesterday and was frustrated with unable to make video calls.

    But I have found a way!
    Via use of Hangouts!!!
  10. #10  

    Default Re: Note 3 video call not working

    I had no idea you can video call

    Beast Note 3
  11. #11  

    Default Re: Note 3 video call not working

    Why don't you just use Hangouts, Tango, Skype, etc??? Also, where are you located? I guess it is a Vodafone option???
  12. #12  

    Default Re: Note 3 video call not working

    Quote Originally Posted by androidmubz View Post
    Have you found a way of video call?? I got my note 3 yesterday and was frustrated with unable to make video calls.

    But I have found a way!
    Via use of Hangouts!!!
    Hangouts video call is pretty good. I use it a lot.

    THE BEAST,,NOTE 3. SIZE IS EVERYTHING!!!
    love my evo.
  13. #13  

    Default Re: Note 3 video call not working

    Not an option on my Verizon Note 3. Doesn't exist for me.
  14. #14  

    Default Re: Note 3 video call not working

    Quote Originally Posted by captainbob906 View Post
    Delighted with the note 3 but frustrated that the video call function won't work. I select video call from the contacts page, it attempts to call then reports video call not possible.

    I've tried on 3g and with wifi. I am trying to call my wife's note 3 which should be compatible. It also has the same fault.

    Any suggestions. ? Is it a Vodafone issue perhaps?
    Thanks..

    Posted via Android Central App
    Are you in the UK perhaps? It's just you mention Vodafone. I'm in the UK on EE, and I have video calling on my Note 3. It has to be activated by your carrier (Vodafone), just give them a call - video calls cost a little more than normal calls. It works really well actually, and is handy if you don't have an internet connection.

    This will confuse our American friends, as I don't think their carriers offer such a service.

    Sent from my Nexus 7 using AC Forums mobile app
  15. #15  

    Default Re: Note 3 video call not working

    Canadian note 3 here. Don't have video call in phone book as well

    Sent from my SM-N900W8 using AC Forums mobile app
  16. #16  

    Default Re: Note 3 video call not working

    I don't even have video calling in hangout either

    Sent from my SM-N900W8 using AC Forums mobile app
  17. #17  

    Default Re: Note 3 video call not working

    Quote Originally Posted by Alain_A View Post
    I don't even have video calling in hangout either

    Sent from my SM-N900W8 using AC Forums mobile app
    Yes you have video calling in hangouts. Click on a contact/contacts to start a hangout and then click the video camera in the top left corner to start a video chat.

    Sent from my SM-N900V using Tapatalk
  18. #18  

    Default Re: Note 3 video call not working

    Quote Originally Posted by z06mike View Post
    Yes you have video calling in hangouts. Click on a contact/contacts to start a hangout and then click the video camera in the top left corner to start a video chat.

    Sent from my SM-N900V using Tapatalk
    Can you please post a pic.? .cause I don't see anything in hangout

    Sent from my SM-N900W8 using AC Forums mobile app
  19. #19  

    Default Re: Note 3 video call not working

    Never mind I found it. The people need to have an email address and be part of g+

    Sent from my SM-N900W8 using AC Forums mobile app
  20. #20  

    Default Re: Note 3 video call not working

    They just need to have a Gmail and don't have to be part of G+.

    Sent from my SM-N900V using Tapatalk
  21. #21  

    Default Re: Note 3 video call not working

    Quote Originally Posted by z06mike View Post
    They just need to have a Gmail and don't have to be part of G+.

    Sent from my SM-N900V using Tapatalk
    My wife has a Gmail and it doesn't work hangout says can't find her

    Sent from my SM-N900W8 using AC Forums mobile app
  22. #22  
    Onna808's Avatar

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    Default Re: Note 3 video call not working

    me too.
    Quote Originally Posted by timetopaythefiddler View Post
    I dont see that option in my contacts ��

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
    Pearl/Storm/Storm2/Torch/Z10/Note3
  23. #23  

    Default Re: Note 3 video call not working

    Quote Originally Posted by sh00ter1776 View Post
    Is video calling a stock function or did you add it on? I don't see that option on my att note 3

    G note 3
  24. #24  

    Default Re: Note 3 video call not working

    When you call someone it will show you the option to make a regular call or video call but like everyone here mine doesn't work either. Its a small icon with a face and phone next to each other n next to the call making icon in green color

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