Hey everyone.
I appreciate you taking the time to read this.
I've loved my Note 4 so much that I essentially told myself I won't need to update in 2 years for the first time, ever, unless my phone dies of course. Maybe I spoke too soon. Other than having to get a new battery, the note 4 has been awesome for the last 2 years. Until I got the 6.0 / 6.0.1 update. Since then, I've had incredibly bad performance issues, freezing and rebooting.
So I said I'm reasonably smart at this stuff, let me figure this out. Did some research online and saw people with similar issues. I did a cache wipe. Still had problems. Tried the 2 batteries I had to make sure that wasn't the issue. Performance kept getting worse, to the point where I had trouble keeping the phone on. Then I had issues with it getting into recovery mode or even simply powering it on.
I drove over to AT&T to see if there was something they could do and they told me to go to Samsung. While at Samsung, I was only able to get my phone booted once and it shut off after 2-3 minutes while the gentlemen was trying to help. I headed home thinking I'll figure out a way to get in there. I was finally able to do a factory reset and performance appears to be better, but unfortunately I'm still having random reboot issues.
This is incredibly frustrating knowing that AT&T or Samsung have almost bricked my phone into an unusable frustratingly piece of technology with an update. Although I think my phone is now 2 years old, I planned to keep it until it fell apart. Do I have any recourse with AT&T or Samsung? I'm fairly certain the phone is out of warranty. Do you have other suggestions as to what I could possibly do myself? Any other tips or tricks or maybe something I'm missing? Call me crazy, because I would have never said this before, but I'm having a hard time justifying spending $800+ on a new phone at the moment. So that's the pickle I'm in.
Thoughts? I appreciate you guys reading this and any input. Thanks again. -Jeff
I appreciate you taking the time to read this.
I've loved my Note 4 so much that I essentially told myself I won't need to update in 2 years for the first time, ever, unless my phone dies of course. Maybe I spoke too soon. Other than having to get a new battery, the note 4 has been awesome for the last 2 years. Until I got the 6.0 / 6.0.1 update. Since then, I've had incredibly bad performance issues, freezing and rebooting.
So I said I'm reasonably smart at this stuff, let me figure this out. Did some research online and saw people with similar issues. I did a cache wipe. Still had problems. Tried the 2 batteries I had to make sure that wasn't the issue. Performance kept getting worse, to the point where I had trouble keeping the phone on. Then I had issues with it getting into recovery mode or even simply powering it on.
I drove over to AT&T to see if there was something they could do and they told me to go to Samsung. While at Samsung, I was only able to get my phone booted once and it shut off after 2-3 minutes while the gentlemen was trying to help. I headed home thinking I'll figure out a way to get in there. I was finally able to do a factory reset and performance appears to be better, but unfortunately I'm still having random reboot issues.
This is incredibly frustrating knowing that AT&T or Samsung have almost bricked my phone into an unusable frustratingly piece of technology with an update. Although I think my phone is now 2 years old, I planned to keep it until it fell apart. Do I have any recourse with AT&T or Samsung? I'm fairly certain the phone is out of warranty. Do you have other suggestions as to what I could possibly do myself? Any other tips or tricks or maybe something I'm missing? Call me crazy, because I would have never said this before, but I'm having a hard time justifying spending $800+ on a new phone at the moment. So that's the pickle I'm in.
Thoughts? I appreciate you guys reading this and any input. Thanks again. -Jeff