Does anyone know if there is a cutoff date planned for folks to be able to return or exchange their phones? I am traveling for about the next 40 days for work and wont be home to return or exchange my Note 7. I don't carry with me a work.
No. What documentation? I guarantee they have not cutoff the recall already.I wouldn't be surprised if they start blocking IMEIs of the bad devices beginning this week. All documentation indicates 9/30 as a cutoff date.
I didn't say they cutoff the recall.. I'm referring to the various return policies for each provider.. generally speaking they all had verbiage to return the device "up to September 30th"... Of course that was with the voluntary recall...No. What documentation? I guarantee they have not cutoff the recall already.
Not sure why anyone still have these devices in hand and are actively using them as the recall has been out for quite a bit now..
You should get a box in the mail that you use to return your old one. You will get a text when they ship it. It seems Samsung. Com has been behind everyone from the release of the phone to the recall. Reading the Samsung com recall posts I know i wont be buying a phone thru them ever.Samsung.com has yet to provide me with a way to return mine, although they did finally send me a replacement just 2 days ago. I'm a lucky one. Many who purchased from Samsung.com have yet to receive a replacement, and very few have received any instruction or means for returning the defective product.