Device Internal Storage Full (USB Not visible now) - Not able to mount USB Storage

rajpuneyani

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Aug 21, 2012
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Dear all,

I am using N7000 Galaxy note with 16GB internal storage and 2 GB device storage.
I am on android version 4.1.2 and Build JZO54K.N7000DDLSC

I have searched a lot and tried a lot but have not been able to crack this issue.

All of a sudden, my USB storage has disappeared. Under the settings--> Storage --> It shows USB Storage (applications some 300MB and then "Mount SD Card")...pressing "Mount SD Card" does something for a few seconds and comes back to normal one.

When I mount the USB to PC - Under "Phone" it shows (-102399) Kb total size and (-102399 Kb) Free space.
External SD Card is working fine.

When I connect the phone to KIES on my laptop then under "Internal Memory" it shows - 0 bytes / 0 bytes.
I have cleaned up my cache multiple times...tried mounting SD Card multiple times.
Remove facebook and other memory hogger applications...cleaned up my mailbox also to almost 0 size...Still no luck.

I am not able to mount USB storage and not able to access it anyhow hence not able to move any application or data to any other place....

While capturing any screenshot also or entering debugging mode (pressing home buttong and Volume up key), it complains "Device Storage full. Delete some items."
My dilemma is - I am not able to see Internal USB Storage either as a disk drive, not able to mount to clean up anything or move apps...so how can I clean it?

Any other way of finding it out what is stored in that storage and clean it up?

In a nutshell, I am in a total fix...Need your help....Not able to use my camera and many essential apps which rely on USB storage.

Please let me know what else I can do.
 

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rajpuneyani

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Aug 21, 2012
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Unfortunately, I am still struggling and have not been able to get around this issue..

Any help from experts in this forum is highly appreciated...Please let me know if you have any idea how to get this fixed.

Thank you so much
 

tube517

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Jun 28, 2010
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Use storage analyzer app. Something is eating up your memory

Sent from my SAMSUNG-SGH-I717 using Tapatalk 4 Beta
 

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