My S4 has been acting up for about a month now. It began when I unlocked my phone by purchasing an unlock code from my carrier (Fido, in Canada). Beginning then, my mobile data has been shutting off on a regular basis.
Today, I figured I'd try resetting the phone to factory settings. Partially to fix this, and partially because all of the Samsung apps were taking up too much space on my phone. Now, my calls incoming calls go straight to voicemail, and my incoming text messages only get delivered while I'm on an outgoing call. Can anyone explain what might be going on? I called Tech Support but all they could recommend is that I go to their store and have them try and fix the phone in person.
Thanks!
Today, I figured I'd try resetting the phone to factory settings. Partially to fix this, and partially because all of the Samsung apps were taking up too much space on my phone. Now, my calls incoming calls go straight to voicemail, and my incoming text messages only get delivered while I'm on an outgoing call. Can anyone explain what might be going on? I called Tech Support but all they could recommend is that I go to their store and have them try and fix the phone in person.
Thanks!