About a week ago, the home button on my S7 Edge started acting up. It seems a bit loose, as I am able to rock it back and forth a bit from one side to the other.
The really annoying issue however is that it's developed a crunchy feeling when pressed, which happens about 80 percent of the time now. It's not as bad if I press directly in the center, but if my finger is closer to the edges, it's really bad. Crunchy is the best way I can describe it. When pressure is first placed on the button, before the button clicks down, there are audible clicking / crunchy noises.
I called Samsung and they asked me to send it in, but that means I'll be without a phone for up to 12 day. I'm also worried about them possibility swapping me out with a refurb, which I really don't want.
Has anyone else had this issue? I can post a video if need be.
The really annoying issue however is that it's developed a crunchy feeling when pressed, which happens about 80 percent of the time now. It's not as bad if I press directly in the center, but if my finger is closer to the edges, it's really bad. Crunchy is the best way I can describe it. When pressure is first placed on the button, before the button clicks down, there are audible clicking / crunchy noises.
I called Samsung and they asked me to send it in, but that means I'll be without a phone for up to 12 day. I'm also worried about them possibility swapping me out with a refurb, which I really don't want.
Has anyone else had this issue? I can post a video if need be.
I wonder if you can use canned air around the button? My laptop has similar individual buttons that have had a crunchy feel when depressed and the air fixed it.
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