Hi, I really need some help!
I have had my Galaxy Tab 4 for a year and a half now with no problems, but today after having problems with apps that wouldn't open and restarting the device it wouldn't move past the "Samsung" logo, even after rebooting and finding a way to power down.
Ive seen other posts recommending factory reset but I am desperate not to do this as I have family photographs that I haven't backed up... I know I should have but my device seemed reliable...
I really need to find a way to save all these files. Can anyone give me some advice?
I have had my Galaxy Tab 4 for a year and a half now with no problems, but today after having problems with apps that wouldn't open and restarting the device it wouldn't move past the "Samsung" logo, even after rebooting and finding a way to power down.
Ive seen other posts recommending factory reset but I am desperate not to do this as I have family photographs that I haven't backed up... I know I should have but my device seemed reliable...
I really need to find a way to save all these files. Can anyone give me some advice?