I got my new shiny Sprint Galaxy Note 2 a week ago today. I have faced impossible call issues ever since, bad connection, calls go in and out of silence, drop, etc. Sprint has walked me through some measures, like updating the profile, or PRL, all to no avail.
I asked today if this is related to poor 4G and trying to grab a 4G or 3G signal, they said perhaps and had me change the phone to CDMA only on mobile networks. I thought this would limit 4G always, and not a good solution. She said when I was in 4G, I would have to select that manually. Yea right!
I asked why not Automatic. I was told that that could latch onto roaming networks like Verizon and ATT. I asked what was wrong with that, if you can't give me a signal? She said nothing really, but clearly did not steer me in that direction.
I turned it on to Automatic. So far, no call issues. But only made one call, I will continue to test.
What do you do? I figure that as long as it seeks 4G/3G on Sprint first, the phone should be able to automatically look elsewhere if Sprint could not deliver.
Your thoughts?
Thanks!
I asked today if this is related to poor 4G and trying to grab a 4G or 3G signal, they said perhaps and had me change the phone to CDMA only on mobile networks. I thought this would limit 4G always, and not a good solution. She said when I was in 4G, I would have to select that manually. Yea right!
I asked why not Automatic. I was told that that could latch onto roaming networks like Verizon and ATT. I asked what was wrong with that, if you can't give me a signal? She said nothing really, but clearly did not steer me in that direction.
I turned it on to Automatic. So far, no call issues. But only made one call, I will continue to test.
What do you do? I figure that as long as it seeks 4G/3G on Sprint first, the phone should be able to automatically look elsewhere if Sprint could not deliver.
Your thoughts?
Thanks!