Charging Problem

[CursiveTea]

I bought my phone through some guy on Craigslist who was switching to Apple and needed money for the switch. I received phone and charger. He mentioned under his number he had a year warranty with Best Buy where he bought the phone; but I'm not sure if they'll honor me, so we'll go with my having no warranty. Everything has always worked beautifully, no issues. The other day I noticed when plugging in to charge, it wasn't charging. Tried moving it around and finally it charged. Then I noticed once it's plugged in, the screen is frozen and I cannot even swipe to take screen lock off. I have never dropped the phone, nor been rough with the charging port. Only a few times have I unplugged it before it was fully charged. I do use it while it's charging if that makes a difference. Thanks in advance.

 

[y2whisper]

I would try to get a copy of the receipt and see if you can get it serviced. also try other chargers just to be safe. As for the screen locking, not sure on that one.

 

[jdub1981]

If it is less than year old take it to a service center and get it swapped for a new one. Doesnt matter if it was purchased from bestbuy or not

Sent from my SAMSUNG-SGH-I317 using Tapatalk

 

[Kelly Kearns]

Well first thing..have you tried a different charger, not a Samsung, to see if you are still having the problem?

 

[jvak55]

My first charger that came with my Note II went bad and I took it back for a replacement.
Never caused any of the other problems you describe though.
As posted by others I would take it back to the service center and have it checked out or replaced.
Good Luck

 

[Matt Behnken]

I had this issue with my note 2 and GS4 when they were charging through a non-grounded outlet. I have also seen touch screen issues when chargers were connected through accessory adapters (like sure protectors). Try a different outlet in the house if should solve the problem. Also, since you use it while it's charging I bought an extra battery and charger from best buy for $26. When the battery is low i just switch it out for a full 100% one.

 

[tube517]

I bought my phone through some guy on Craigslist who was switching to Apple and needed money for the switch. I received phone and charger. He mentioned under his number he had a year warranty with Best Buy where he bought the phone; but I'm not sure if they'll honor me, so we'll go with my having no warranty. Everything has always worked beautifully, no issues. The other day I noticed when plugging in to charge, it wasn't charging. Tried moving it around and finally it charged. Then I noticed once it's plugged in, the screen is frozen and I cannot even swipe to take screen lock off. I have never dropped the phone, nor been rough with the charging port. Only a few times have I unplugged it before it was fully charged. I do use it while it's charging if that makes a difference. Thanks in advance.

Sounds like a bad port to me...If you ever have to move the cable around to charge, it's usually the port