- 4 Posts
I bought my phone through some guy on Craigslist who was switching to Apple and needed money for the switch. I received phone and charger. He mentioned under his number he had a year warranty with Best Buy where he bought the phone; but I'm not sure if they'll honor me, so we'll go with my having no warranty. Everything has always worked beautifully, no issues. The other day I noticed when plugging in to charge, it wasn't charging. Tried moving it around and finally it charged. Then I noticed once it's plugged in, the screen is frozen and I cannot even swipe to take screen lock off. I have never dropped the phone, nor been rough with the charging port. Only a few times have I unplugged it before it was fully charged. I do use it while it's charging if that makes a difference. Thanks in advance.
- 01-07-2014, 07:58 AM #2
- 01-07-2014, 11:12 PM #3
- 01-10-2014, 01:40 PM #4
- 01-11-2014, 07:13 AM #5
- 31 Posts
Re: Charging Problem
My first charger that came with my Note II went bad and I took it back for a replacement.
Never caused any of the other problems you describe though.
As posted by others I would take it back to the service center and have it checked out or replaced.
- 02-25-2014, 03:08 AM #6
- 337 Posts
Re: Charging Problem
I had this issue with my note 2 and GS4 when they were charging through a non-grounded outlet. I have also seen touch screen issues when chargers were connected through accessory adapters (like sure protectors). Try a different outlet in the house if should solve the problem. Also, since you use it while it's charging I bought an extra battery and charger from best buy for $26. When the battery is low i just switch it out for a full 100% one.
- 02-26-2014, 07:08 PM #7
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