hey guys, sorry if this has been covered in another post already, but I've been unable to find help anywhere. I've been trying to update my Galaxy S III ever since the day that Jellybean was released but for some reason it wont complete the process. I downloaded Kies and plugged in my phone to my computer and this is the screen the main screen came up asking if i would like to update my phone. i clicked the update button and then the firmware update page came up that asked if i would like to proceed with saving or not. I've tried both saving and not saving but with the same result. Next came the 'progress for firmware update' screen and once it loads to 100% the screen disappears and Kies shuts down. I've left my phone plugged into the computer for some time and nothing ever happens after everything shuts down. Is there something that i am doing wrong?