adobe error?

[jskinvest]

Every once in a while my phone will go to a white screen and at the very top it says: "https://sp.auth.adobe.com/" It will last for a few seconds then go away. Does anyone know what this is? It has been happening more frequently and it is annoying.

 

[stevetaz]

Looks like an app may be trying to connect to an Adobe server and either using an authorization or looking for an authorization. The sp may be "SharePoint", but I am really not sure. Do you have Microsoft365 installed or maybe a work app from your job? Are you backing up to a cloud server? If so, which one?
Perhaps you have an app running in the background that is trying to "phone home"?
What are you doing when you see this? Using an app or a game?
Have you recently added a new app or changed permissions for an app?

 

[jskinvest]

Looks like an app may be trying to connect to an Adobe server and either using an authorization or looking for an authorization. The sp may be "SharePoint", but I am really not sure. Do you have Microsoft365 installed or maybe a work app from your job? Are you backing up to a cloud server? If so, which one?
Perhaps you have an app running in the background that is trying to "phone home"?
What are you doing when you see this? Using an app or a game?
Have you recently added a new app or changed permissions for an app?

No don't have Microsoft 365 installed. Backing up to Samsung and google drive. Have not noticed if there is a specific app I am using when it happens. Have not added new app or changed permissions. I just rebooted to see if that helps. If not, is there a way to find the app causing it?

 

[B. Diddy]

The next time this happens, try bringing up the App Overview/Recent Apps, and see if that screen shows up there. If so, what app is shown as responsible?

 

[jskinvest]

The next time this happens, try bringing up the App Overview/Recent Apps, and see if that screen shows up there. If so, what app is shown as responsible?

ok

 

[jskinvest]

The next time this happens, try bringing up the App Overview/Recent Apps, and see if that screen shows up there. If so, what app is shown as responsible?

It just happened. It was doing that on the ESPN app. I don't even think the app was open or at least I wasn't using it when it happened. Any advice?

 

[B. Diddy]

You don't happen to have a screenshot of that, do you? You're saying that when you went to the App Overview, the screen with the Adobe thing showed that it was the ESPN app?

This thread says that it's an authentication service for streaming apps to verify that you have a proper subscription:

https://www.reddit.com/r/pihole/comments/eyxled

That would make sense with ESPN, since it can play videos, and I assume you can also watch games if you subscribe to ESPN+ or something like that.

Is there anything in the ESPN app where you can confirm a subscription? Also, do you have any ad-blockers installed?

 

[jskinvest]

You don't happen to have a screenshot of that, do you? You're saying that when you went to the App Overview, the screen with the Adobe thing showed that it was the ESPN app?

This thread says that it's an authentication service for streaming apps to verify that you have a proper subscription:

https://www.reddit.com/r/pihole/comments/eyxled

That would make sense with ESPN, since it can play videos, and I assume you can also watch games if you subscribe to ESPN+ or something like that.

Is there anything in the ESPN app where you can confirm a subscription? Also, do you have any ad-blockers installed?

Unfortunately no screenshot. But when I went to recent apps like you suggested the ESPN app icon was at the top of that adobe message. It was the first app listed which is weird since I never opened the app myself. I do belong to ESPN plus and I am always logged in. Also I have no ad blockers installed. Any suggestions?

 

[B. Diddy]

Try clearing the app cache/data for ESPN in Settings>Apps, then open it again and sign back in. See if comes back afterwards.

 

[jskinvest]

Try clearing the app cache/data for ESPN in Settings>Apps, then open it again and sign back in. See if comes back afterwards.

Ok I will do that

 

[mustang7757]

Try looking in device care for unusual apps or crashing

 

[jskinvest]

Just happened again and ESPN again was the culprit. Here is a screenshot.

 

[B. Diddy]

In the ESPN app settings, is there an option to open links from within the app (as opposed to opening links in the browser)?

You mentioned that you're not using any ad-blockers. How about a VPN, or a custom DNS server?

 

[mustang7757]

In the ESPN app settings, is there an option to open links from within the app (as opposed to opening links in the browser)?

You mentioned that you're not using any ad-blockers. How about a VPN, or a custom DNS server?

Yeah it does

 

[jskinvest]

Yeah it does View attachment 358593

Yes I do have that checked to open supported links and no I do not have a VPN or custom DNS server. I cleared data and cache yesterday so maybe that will help. We will see.

 

[B. Diddy]

Yes I do have that checked off to open supported links and no I do not have a VPN or custom DNS server. I cleared data and cache yesterday so maybe that will help. We will see.

Turn that toggle on, in case the browser you're using is causing the problem. (Incidentally, which browser do you use? Chrome, Samsung Internet, or something else?)

 

[mustang7757]

Agree turn it on

 

[jskinvest]

Turn that toggle on, in case the browser you're using is causing the problem. (Incidentally, which browser do you use? Chrome, Samsung Internet, or something else?)

Sorry my answer was confusing. I said I do have it checked off....I just changed it to I have it checked. It was always on, never off.

 

[B. Diddy]

Ok, and has the issue come back ever since you changed the toggle to off?