AOD Discoloration

[YankInDaSouth]

Replacement device is out for delivery ... hoping this one is A-OK

 

[Aredubu]

Pixel 8 Pro users find a screen defect that nets them a replacement unit from Google

Pixel 8 Pro users have spotted a bug that shows a pink and yellow hue when the display drops down to a 1Hz refresh rate.

www.phonearena.com

 

[YankInDaSouth]

Welp ... New device is doing the same exact thing. So now I don't know what to do

 

[Rodawg71]

Welp ... New device is doing the same exact thing. So now I don't know what to do

"it's not a bug, it's a feature" j/k

 

[Rodawg71]

Welp ... New device is doing the same exact thing. So now I don't know what to do

Hate to hear you're having issues. So what's the game plan now?

 

[Aredubu]

Welp ... New device is doing the same exact thing. So now I don't know what to do

That sucks. Sorry to hear that .

 

[Bkdodger1]

Oh man .. seriously wth

 

[Aredubu]

Did Google send you a new unit, or was it refurbished?

 

[YankInDaSouth]

I have no idea what my next play is ... I wouldn't be so concerned if everyone was having the problem as that'd lead me to believe that it's a software issue. But the fact it's not everyone has me worrying it's hardware related and not software.

The color really isn't what concerns me, it's how the screen flickers shortly after the AOD comes on. Here's a video I just shot of the new device ... nothing installed, just signed into my Google account, let the apps update and downloaded the lastest software update (it was doing it before the software update too)

0 new items by Greg T.

photos.app.goo.gl

 

[YankInDaSouth]

Did Google send you a new unit, or was it refurbished?

It was brand spanking new

 

[Bkdodger1]

I have no idea what my next play is ... I wouldn't be so concerned if everyone was having the problem as that'd lead me to believe that it's a software issue. But the fact it's not everyone has me worrying it's hardware related and not software.

The color really isn't what concerns me, it's how the screen flickers shortly after the AOD comes on. Here's a video I just shot of the new device ... nothing installed, just signed into my Google account, let the apps update and downloaded the lastest software update (it was doing it before the software update too)

0 new items by Greg T.

photos.app.goo.gl

That's so weird ...

 

[YankInDaSouth]

That's so weird ...

Yeah, it is. Not sure if I contact Google and tell them this one has the issue too.

 

[Bkdodger1]

Yeah, it is. Not sure if I contact Google and tell them this one has the issue too.

I would send them that video for sure ..I mean that might me get to not want to try again with it ..frustrating

 

[Rodawg71]

Yeah, it is. Not sure if I contact Google and tell them this one has the issue too.

Full send! 3's a charm

 

[YankInDaSouth]

I don't know, maybe I'm making a bigger deal than of this than it is. So I just shot this video side by side with my 7P. Never realized it but the 7P also has a little flicker too, just the font colors don't change as drastically as they do on the 8 Pro

7P on right 8P on left

0 new items by Greg T.

photos.app.goo.gl

 

[Bkdodger1]

I don't know, maybe I'm making a bigger deal than of this than it is. So I just shot this video side by side with my 7P. Never realized it but the 7P also has a little flicker too, just the font colors don't change as drastically as they do on the 8 Pro

7P on right 8P on left

0 new items by Greg T.

photos.app.goo.gl

Face ID on both ?

 

[YankInDaSouth]

Face ID on both ?

Yes.

 

[YankInDaSouth]

Thinking I should just cut my losses and keep the replacement. I didn't realize how much better it was than the original one I received. Here are the 7 pro and both 8 pros all together. The original one is on the far right replacement in the middle 7 pro on the left

Sorry for the bad picture, took it with my work iPhone 8 plus

 

[Aredubu]

I didn't even know about the issue until I saw a post on Reddit about it. I thought Google changed the clock style/color for the AOD, but only for the P8P .

I did notice that when I enabled Show Refresh Rate in the Developer Options, it only happens once the AOD refresh rate drops to 1 Hz, and only the left side of the screen. The discoloration only happens on the AOD.

My replacement is behaving, so far.

 

[YankInDaSouth]

Well no real help or resolution with support:

2:56:42 PM Troy: With regards to the concern that you have raised with us today it has come to our attention that we have to report this to our engineers and analysts. We have an active team that will work on a solution and shall deliver a fix on the next monthly update.

2:56:52 PM Troy: We appreciate your patience and understanding as we work diligently to provide the best possible service. Your satisfaction is of utmost importance to us, and we want to ensure that you have the best experience with our products.

2:57:18 PM Greg T.: Ok, so it's confirmed to be a software issue?

2:58:37 PM Troy: At the moment, we have to confirm this yet to which we are going to need our experts opinion about this.

2:59:56 PM Greg T.: So if it's determined that it's not software where does that leave me? I wait for the next monthly update and it's not resolved, then what?

I'll just keep the new replacement and hope for the best