Can't get rid of page once I restart my phone

[omawb]

Hi, I have an issue when I restart my s23U. I have done a clear phone cache several times but it continues. The page that opens up is "Draw over other apps". Any ideas on how to get rid of that?
Any help is appreciated!

 

[mustang7757]

Welcome to AC!

Which page or app ?

Sent from my SM-S918U1 using AC Forums mobile app

 

[B. Diddy]

Welcome to Android Central! Are you talking about the system settings menu for "Draw over other apps", or is this some kind of popup notification?

Show us a screenshot: http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[omawb]

Thank you, this comes up after restarting the phone and unlocking. I then can clear that.

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[mustang7757]

Thank you, this comes up after restarting the phone and unlocking. I then can clear that.View attachment 351503

Sent from my SM-S918U using AC Forums mobile app

Turn off the other ones on that list see if it gives a message after reboot

 

[B. Diddy]

That's strange, I'm not sure why that menu should be appearing right after a reboot. Does it happen in Safe Mode as well? www.samsung.com/us/support/answer/ANS00062983

 

[Laura Knotek]

Could it be a Verizon thing?

Sent from my SM-S908U1 using Tapatalk

 

[omawb]

It doesn't happen in safe mode. Also noticed that after clearing that page, my home page is frozen. Have to hit power button twice and then all is ok.

Sent from my SM-S918U using AC Forums mobile app

 

[mustang7757]

It doesn't happen in safe mode. Also noticed that after clearing that page, my home page is frozen. Have to hit power button twice and then all is ok.

Sent from my SM-S918U using AC Forums mobile app

Try turning those that are toggle on off on the list and see if it goes away

 

[B. Diddy]

If it doesn't happen in Safe Mode, that suggests that some 3rd party app you installed is responsible. As suggested by mustang7757, go through the list of apps and look for 3rd party apps that don't necessarily need to draw over other apps, and toggle them off.

 

[omawb]

Thank you for your help! I have toggled all that I could off, made no difference. Then toggled back on, still no difference. How frustrating! But I appreciate all you do!

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[mustang7757]

Thank you for your help! I have toggled all that I could off, made no difference. Then toggled back on, still no difference. How frustrating! But I appreciate all you do!

Sent from my SM-S918U using AC Forums mobile app

That is strange

Try this
Go to settings>apps>3 dot's upper right corner tap>reset app preference

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[omawb]

That would reset all my apps, correct?

 

[mustang7757]

That would reset all my apps, correct?

Yes

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[omawb]

Ouch!!!!! But I will give it a try. I use nova as my launcher. I deleted that yesterday and reinstalled. That created a mess. However, I will try to reset apps, the phone is not working right as it is now. Thank you.

 

[mustang7757]

Ouch!!!!! But I will give it a try. I use nova as my launcher. I deleted that yesterday and reinstalled. That created a mess. However, I will try to reset apps, the phone is not working right as it is now. Thank you.

Ok and does that appear when on stock launcher?

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[omawb]

Yes it does.

 

[mustang7757]

Ok then try the resetting app preference

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[omawb]

OMG!!! Either my old eyes didn't see it or it changed. After I reset all apps, the same notifications showed up, but briefly it showed WHICH APP it was referring to. It was Norton. Once I allowed that to draw, it doesn't come up after restart. WOW I'll have fun setting things back up. Does it make sense what I'm explaining? Thank you for all your help!

 

[rvbfan]

You really don't need an antivirus on Android if you follow safe practices.
I find they usually cause more problems than they remedy.

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