Using a Google Nexus 5 here, got it about a month ago. A couple weeks ago I was able to plug in my phone to the computer and view its files. Now the device fails to be recognized by the computer, no matter what I try.
Here's my steps:
I've restarted my phone, still didn't work. Unplugged and plugged in again, still not working.
I am, however, able to transfer files via Bluetooth.
I am using Android 4.4.4 and Windows 8.1, if that helps. Once again, both my phone and my laptop seem to recognize that my phone is plugged in and connected via MTP. Even so. I cannot access any files.
Here's my steps:
- I plug in the Micro USB side into my phone
- I plug in the USB side into my laptop. At this stage I hear the sound (from my laptop) indicating that a USB device has been plugged in. On my phone, it shows that its charging and that it is "Connected as a media device."
- When I open Windows Explorer, I only see two drives: C:/ and D:/. There is no Google Nexus 5 drive (should be E:/)
- I see an icon on my laptop, "Safely remove hardware" I open Devices and Printers, and there it is, the Nexus 5 device
- I have ALSO tried going to Developer options, enabling USB debugging, but to no avail
I've restarted my phone, still didn't work. Unplugged and plugged in again, still not working.
I am, however, able to transfer files via Bluetooth.
I am using Android 4.4.4 and Windows 8.1, if that helps. Once again, both my phone and my laptop seem to recognize that my phone is plugged in and connected via MTP. Even so. I cannot access any files.