I have an LG Rebel 4 from Straight Talk (runs off Verizon towers) which has been running excellent for the past few months with absolutely no signal issues. I usually had 3 or 4 bars and never lost connection.
A few weeks ago, I managed to break the small tab in the charging port and opened my phone up to see if I could solder on a new one. I did not replace the charge port and simply reassembled my phone back together. Ever since then, however, my 4g signal has been cutting off completely or dropping down to 3g at random intervals and times of the day, at least 15 to 20 times per day. My signal strength is usually between 90 - 98 dbm. Each disconnect may last from a few seconds up to a minute. When I am connected to 4g, the speed is much slower than normal.
I called Straight Talk customer service and was informed that there are no issues on their end. I tried a factory reset, reset my network settings set my APN, set my net work connection to 4g only, and other little things to no avail, so this must be a hardware issue, correct?
The Rebel 4 is very similar to the LG k8 and k10 in that the antenna has a plastic cover piece which pops off and has contact points on the underside which make contact with five gold prongs on the motherboard. Is it possible that one of these prongs aren't making proper contact? Or that the faulty charge port is somehow affecting the signal?
The odd thing is that when I am in the middle of playing a game (Flash of Clans) on my phone, I never drop or lose signal. Has anybody experienced this or something similar?
Any and all help is much appreciated.
A few weeks ago, I managed to break the small tab in the charging port and opened my phone up to see if I could solder on a new one. I did not replace the charge port and simply reassembled my phone back together. Ever since then, however, my 4g signal has been cutting off completely or dropping down to 3g at random intervals and times of the day, at least 15 to 20 times per day. My signal strength is usually between 90 - 98 dbm. Each disconnect may last from a few seconds up to a minute. When I am connected to 4g, the speed is much slower than normal.
I called Straight Talk customer service and was informed that there are no issues on their end. I tried a factory reset, reset my network settings set my APN, set my net work connection to 4g only, and other little things to no avail, so this must be a hardware issue, correct?
The Rebel 4 is very similar to the LG k8 and k10 in that the antenna has a plastic cover piece which pops off and has contact points on the underside which make contact with five gold prongs on the motherboard. Is it possible that one of these prongs aren't making proper contact? Or that the faulty charge port is somehow affecting the signal?
The odd thing is that when I am in the middle of playing a game (Flash of Clans) on my phone, I never drop or lose signal. Has anybody experienced this or something similar?
Any and all help is much appreciated.
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