Greetings every one. New user, new post... needing some help.
I got a S21 Ultra that has one physical SIM with Verizon, and an eSIM with TMObile. The phone is factory unlocked. It works fine so far, except for the data. On the eSIM, which is with TMO, the hotspot data shows as being used, even though I haven't used the hotspot since I got my service with them. For some reason, TMO think is related to the eSIM and that is could be a SAMSUNG defect. I previously had my number on eSIM with Verizon, on the same phone, and did not have this issue.
Has any one experienced anything like this ? Any advice is appreciated.
I got a S21 Ultra that has one physical SIM with Verizon, and an eSIM with TMObile. The phone is factory unlocked. It works fine so far, except for the data. On the eSIM, which is with TMO, the hotspot data shows as being used, even though I haven't used the hotspot since I got my service with them. For some reason, TMO think is related to the eSIM and that is could be a SAMSUNG defect. I previously had my number on eSIM with Verizon, on the same phone, and did not have this issue.
Has any one experienced anything like this ? Any advice is appreciated.