I received my galaxy s6 yesterday and everything was fine. Today my screen rotation isn't working. Does anyone know how to fix it or have the same problem?
Pull down the screen from the top. You should see different options one of them will say screen rotation. Make sure it is lit. If u dont see it in there click edit. You will find it in there. Hope that works if u havent figured it out yet. ☺
So, for me the issue seems tied directly to fast charging. I received my S6 Edge Saturday, and it was working fine until yesterday, Weds. The issue presented immediately following the first fast charge I had done. All previous charges have been done wirelessly. I spent an hour with Samsung, we did all of the common idea's including clearing cash and downloading/using the screen lock application. None of these worked. They recommended that I do a device swap. I did some additional research and installed phone tester, since verizon locks out service menu's. Sure enough the y axis was stuck on the accelerometer. I did call back Samsung with the information and to ensure they documented following fast charging.
I went ahead and did the device swap, I will hold off on using fast charge until a reported fix is released.
Given that only one axis is stuck, it makes me wonder if it is a full hardware issue.
I received my galaxy s6 yesterday and everything was fine. Today my screen rotation isn't working. Does anyone know how to fix it or have the same problem?