Restoring from old Samsung Note 3 (Android 5) to new Moto G7 (Android 10)
Been battling with this for several days with no joy:
Can't get a backup file to successfully save to Google Drive from the Note 3.
- I think that's because Android 5 is too old?
- Have been able to save chat documents and pics individually to Google Drive, but WhatsApp on new G7 says there are no files it recognises.
I'm aware that WhatsApp on the new G7 needs to be installed to pick up backups.
- Tried reinstalling so may times now, WhatsApp stopped sending me codes by text.
Tried manually putting files into WhatsApp 'Databases' folder before installing.
- Bluetooth transfer to Downloads and then moving to 'Databases', but not recognising any of the files I'm putting in there.
Is it just the case that Android 5 to 10 means no method will work?
Or are there any other suggestions of what I can try?
Thanks in advance for any help
Si
Been battling with this for several days with no joy:
Can't get a backup file to successfully save to Google Drive from the Note 3.
- I think that's because Android 5 is too old?
- Have been able to save chat documents and pics individually to Google Drive, but WhatsApp on new G7 says there are no files it recognises.
I'm aware that WhatsApp on the new G7 needs to be installed to pick up backups.
- Tried reinstalling so may times now, WhatsApp stopped sending me codes by text.
Tried manually putting files into WhatsApp 'Databases' folder before installing.
- Bluetooth transfer to Downloads and then moving to 'Databases', but not recognising any of the files I'm putting in there.
Is it just the case that Android 5 to 10 means no method will work?
Or are there any other suggestions of what I can try?
Thanks in advance for any help
Si