My girlfriend got the gs5 on VZW a few months ago, and has enjoyed it a lot. When I heard about the nightmares of lollipop (especially on VZW) I told her to avoid the update. Now, she's telling me that she was just forced to pick a time today for her to update, and at 5 pm tonight it will do it. Is there anything she can do to stop this update? I told her to check in about phone but she said nothing relevant is there. How can they force you into an update that breaks your phone? This is ridiculous. Any help is appreciated!