Latest Adroid Update April 4th 2024

[frank47]

I have a Galaxy S23 and the April 4th 2024 update wiped out all of my added Text Sounds and Notification Sounds IE: Ringtones etc.. It also deleted all My Ring Camera Sounds that came with my Ring Camera app. Pretty much setting my phone back to default app Sounds. All possible measures have been taken.. Ring Camera support gave up, Samsung support gave up. Has anyone else that received the update on April 4th 2024 had this issue?

 

[mustang7757]

I moved this to our s23 Forums to see if any other members bumped into this I've heard software updates doing this to some in the past with no solutions and not sure how to prevent this going forward but keep things backup on your PC with Samsung Smart switch this Samsung tool can restore backup anytime , do you sign into your Samsung account and Google accounts on the device?

 

[frank47]

Yes, on occasions... Samsung pretty much said I was out if luck.. I've exhausted every possibility. It's up to Samsung to create a patch I guess.

 

[mustang7757]

From my experience always signed into Samsung account and Google back up I never experience this I've had almost every S Series and Notes from beginning from Samsung to present