Hi,
First off, I know there are a lot a lot of posts around the internet related to microphone problems, but I have been unable to find any that matches my problem exactly, so I'll try with this thread.
My problem is that when on a phone call and I put it on speaker mode, people can barely hear me and I have to scream to carry on the conversation. If I put it on speaker in something like WhatsApp people can't hear me at all. The same goes for video chat in WhatsApp or Duo. I have to wear my headset with a mic to have a video chat.
Now, this is where it gets weird and where my problem differs from other's: When I do a voice search it has no problem hearing me (or Google is really good at guessing).
Also, when I want to wake-up the phone I have to scream *ok, Google* or *hi galaxy* 50 times before it maybe wakes up, but once alive, it has no problem understanding every command.
The sound is fine when recording video or using a voice recorder.
I tried calling myself with Skype on my desktop (I called my phone's actual number) and when I put my phone on speaker I had no problem hearing it on my desktop.
My phone is a little over a year old and this has always been a problem. I tried safe mode, but it didn't help. I'd like to avoid a factory reset when I don't know of it'll help.
Anyone have any ideas?
First off, I know there are a lot a lot of posts around the internet related to microphone problems, but I have been unable to find any that matches my problem exactly, so I'll try with this thread.
My problem is that when on a phone call and I put it on speaker mode, people can barely hear me and I have to scream to carry on the conversation. If I put it on speaker in something like WhatsApp people can't hear me at all. The same goes for video chat in WhatsApp or Duo. I have to wear my headset with a mic to have a video chat.
Now, this is where it gets weird and where my problem differs from other's: When I do a voice search it has no problem hearing me (or Google is really good at guessing).
Also, when I want to wake-up the phone I have to scream *ok, Google* or *hi galaxy* 50 times before it maybe wakes up, but once alive, it has no problem understanding every command.
The sound is fine when recording video or using a voice recorder.
I tried calling myself with Skype on my desktop (I called my phone's actual number) and when I put my phone on speaker I had no problem hearing it on my desktop.
My phone is a little over a year old and this has always been a problem. I tried safe mode, but it didn't help. I'd like to avoid a factory reset when I don't know of it'll help.
Anyone have any ideas?