New Messages will not notify in sound or on homepage!

[Android Central Question]

Even though my sound option is on as a notification as well as vibrate are chosen.. Shows my messages icon it does not show the number at the bottom indicating new messages were received And my sound does not work when new text messages are received..

How can I fix or when is the next update?? Need Soulution!
(GalaxyS9)

 

[mustang7757]

Hi, you using any 3rd party launcher? Also do you have notification badge on for notification? I'll leave a link to register so you can communicate here , as a guest account you can't.https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Have you also checked the messaging app's notification settings to make sure everything is turned on correctly?

 

[domer]

I'm also facing the same problem. Message notifications are on, app icon badges are on. The only way to see that I have new messages is by opening the app and then seeing unread messages. The problem for me is intermittent. I do not have a DND period set, and otherwise no restrictions on my messaging app. Help please!

 

[mustang7757]

I'm also facing the same problem. Message notifications are on, app icon badges are on. The only way to see that I have new messages is by opening the app and then seeing unread messages. The problem for me is intermittent. I do not have a DND period set, and otherwise no restrictions on my messaging app. Help please!

Try go into settings>general>reset >reset settings

 

[domer]

Device is restarting now. I should have mentioned that this started happening on my Note 9 as well. I now have a Note 10 Plus on AT&T. I did not restore via backup when I got the Note 10.

 

[domer]

OK, I've reset settings, but still same problem. No notification, and only way to see new waiting text is to launch app.

 

[mustang7757]

Ok you can also try resetting app preference , to do that go in settings >apps>3 dots upper right corner tap>scroll to app preference and reset it

 

[domer]

Done, but unfortunately, no change. Thanks for your replies btw. This is unbelievably frustrating, and I appreciate your help.

 

[mustang7757]

Your welcome , yeah this is strange !

 

[mustang7757]

Have you checked digital well-being any apps being silence there?

 

[domer]

No timers, focus mode or wind down set

 

[mustang7757]

No timers, focus mode or wind down set

Clear cache in recovery?

 

[domer]

I've cleared cache memory, but cleared again after your suggestion. No dice. Yesterday notifications started coming in again, but just inexplicably stopped.

 

[mustang7757]

I've cleared cache memory, but cleared again after your suggestion. No dice. Yesterday notifications started coming in again, but just inexplicably stopped.

You use a SD card ?

 

[domer]

No SD card, never used one in this phone or previous Note 9.

 

[mustang7757]

No SD card, never used one in this phone or previous Note 9.

You can try another text app see if it works , possibly the Samsung one needs a update or try safe mode see how it works

 

[mustang7757]

Double check the message app settings by long pressing it then tap info>notification >tap general
Its same as my screenshot where I circled ?

 

[domer]

The problem has been happening on Google Messages as well as stock Samsung app. I'll try deleting Google Messages, and using the stock app again. Thanks again for all of your help and suggestions.

 

[mustang7757]

The problem has been happening on Google Messages as well as stock Samsung app. I'll try deleting Google Messages, and using the stock app again. Thanks again for all of your help and suggestions.

Your welcome ,see if we can get this solved for you .