Here we are, a month since I decided to RMA my original 6P. As of today, after receiving my FOURTH dud device, I've had it.
The first RMA was due to the issue with the headphone jack. After that issue was taken care of with the device I received, I then started experiencing issues with phone calls, where at random times during a given call, I couldn't hear the other party, but the other party could hear me, and vice versa.
I've now received 4 RMA devices, each with earlier and earlier manufacture dates, each with terrible crackling speakers. This latest one received today is the worst one yet.
For reference, the date of manufacture of my original phone was October 31. The dates of manufacture of the replacement phones have been:
Replacement #1 October 31 (current phone; speakers are fine, but it has the latest issue in question)
Replacement #2: October 21 (crappy speakers)
Replacemet #3: October 15 (crapPIER speakers)
Replacemet #4: October 6 (CrapPIEST) speakers)
So, my question is, has anyone here filed a claim and used Nexus Protect, instead of just going through the RMA process? If so, have you had ANY issues whatsoever with these phones? Are they actually NEW phones, or more of the same refurbished crap? Is filing a claim essentially the same as doing an RMA, but with the added headache of a deductible charge?
I'm asking because I'm completely losing faith that I will ever get another properly functioning phone again, especially if all I keep getting is replacements that have older and older manufacture dates. Now that I'm being charged the deductible, I have even more to lose. Please share your experiences with me, and try to give me some hope here. Thanks.
The first RMA was due to the issue with the headphone jack. After that issue was taken care of with the device I received, I then started experiencing issues with phone calls, where at random times during a given call, I couldn't hear the other party, but the other party could hear me, and vice versa.
I've now received 4 RMA devices, each with earlier and earlier manufacture dates, each with terrible crackling speakers. This latest one received today is the worst one yet.
For reference, the date of manufacture of my original phone was October 31. The dates of manufacture of the replacement phones have been:
Replacement #1 October 31 (current phone; speakers are fine, but it has the latest issue in question)
Replacement #2: October 21 (crappy speakers)
Replacemet #3: October 15 (crapPIER speakers)
Replacemet #4: October 6 (CrapPIEST) speakers)
So, my question is, has anyone here filed a claim and used Nexus Protect, instead of just going through the RMA process? If so, have you had ANY issues whatsoever with these phones? Are they actually NEW phones, or more of the same refurbished crap? Is filing a claim essentially the same as doing an RMA, but with the added headache of a deductible charge?
I'm asking because I'm completely losing faith that I will ever get another properly functioning phone again, especially if all I keep getting is replacements that have older and older manufacture dates. Now that I'm being charged the deductible, I have even more to lose. Please share your experiences with me, and try to give me some hope here. Thanks.