Phone call shifts to speaker mode automatically

[Android Central Question]

Hi,

I'm using Motorola One Power Android 9. After the latest update of the Phone app, I noticed that during the call, the phone automatically shifts from bluetooth or phone mode to speaker mode. Although, it happens occasionally but it is quite annoying. Please suggest a fix to this issue.

 

[B. Diddy]

Welcome to Android Central! Is it in some kind of Driving Mode? Does it also happen in Safe Mode? https://www.hardreset.info/devices/motorola/motorola-one-power/safe-mode/

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