RE-POSTING : Samsung Galaxy S5 ; Brightness Screen Color Issue .. HELP

westyy

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Jan 3, 2015
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looking for abit of help .. Im not really sure what the hell is going on with my S5 ?

K , yesterday . The phone was working perfectly , after I plugged the phone to charge then this all started ( if your wondering ; the charger is the factory Samsung charger , came with the phone )

Yeahh ; I noticed after I left it to charge ! The screen had changed , it was like it had a yellow / greenish tint . I found out when I increase the brightness to full , the color goes back to normal but when I dim the brightness ; instead of going dimmer or darker , the color changes . There's a different array of colors , it starts of with dark green then to orange , red , dark red before finally dimming at a dark blue .. Its really pointless since I cant see **** half the time when this colors are there and who wants to view their screen in full brightness all the time .. Really desperate for some help ; taken it down to a local phone repair store ; they were clueless themselves , they said they could reprogramm the phone which I doubt will work ..

If you've recovered from this same problem with an S5 ; please help me out .. The phone is literally brand new ; just got exactly a week ago ! Its probably a hardware !

Help a brother out please !

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belodion

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They might be able to help you out in the Samsung Galaxy S5 forum.
Have you considered just returning it? You shouldn't have to worry about problems like that in a new device.

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westyy

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They might be able to help you out in the Samsung Galaxy S5 forum.
Have you considered just returning it? You shouldn't have to worry about problems like that in a new device.

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Alrigght thanks ; I'll check it out after this .. I have considered returning this device , trust me .. But the fact , I'm on the other side of the world is why I can't .. But I'll try and take it into a Samsung store in Sydney to have a look !

Bought of Amazon ; picked up in LA ! Not sure but dont think theres any waranty just a 14 day return get cash back kinda thing ! So I'm pretty much stuffed when it comes to returning it ; all I can do now is just repair it ! :/

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belodion

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I wish you every success. I hope they can help you in the S5 forum.
Also I wonder whether a Factory Reset would help. You've got some sort of colour adjustment in Accessibility in the S5, I believe? If that comes into it somehow, and has got messed up, a Factory Reset might just help.

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westyy

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I wish you every success. I hope they can help you in the S5 forum.
Also I wonder whether a Factory Reset would help. You've got some sort of colour adjustment in Accessibility in the S5, I believe? If that comes into it somehow, and has got messed up, a Factory Reset might just help.

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Thanks mate .. Factory reset if thats what your asking ; yes I have .. I was so desperate to have this sorted out , I tried everything I could think of ! I even lost all my music in the process just because I thought there was something that could have stuffed up the phone through one of the recent downloads ..

From what I've gathered this could be a hardware problem more then a software one .. thanks for the help though :)

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