New to forum so I hope im posting in the correct area.
Ill try and explain my issue and hopefully someone can help me out.
I bought a new unlocked Galaxy S3. Wanted to have it update to JB but everytime I go to update it says, error while updating.
I tried through the phone and also connected phone to pc.
Everytime I try through the phone, "About Device", I get an error message.
I have tried numerous things I read on the internet from removing the battery to turning off some google app.
ALso did a factory reset on it.
I have friends and family with galaxys with the same service provider and they got the update months back.
My phone just refuse to not get an error.
Any ideas on what to do?????
Also, under about device it says "Modified".
After reading does this have anything to do with why it will not update? What does modified mean? Nothing has been done to the phone expect doing a factory reset.
Please help me update to JB and fix the update issue.
I'd rather not bring the phone to the store I bought it at it is just a small mall kiosk type store and far from me.
Thanks
Ill try and explain my issue and hopefully someone can help me out.
I bought a new unlocked Galaxy S3. Wanted to have it update to JB but everytime I go to update it says, error while updating.
I tried through the phone and also connected phone to pc.
Everytime I try through the phone, "About Device", I get an error message.
I have tried numerous things I read on the internet from removing the battery to turning off some google app.
ALso did a factory reset on it.
I have friends and family with galaxys with the same service provider and they got the update months back.
My phone just refuse to not get an error.
Any ideas on what to do?????
Also, under about device it says "Modified".
After reading does this have anything to do with why it will not update? What does modified mean? Nothing has been done to the phone expect doing a factory reset.
Please help me update to JB and fix the update issue.
I'd rather not bring the phone to the store I bought it at it is just a small mall kiosk type store and far from me.
Thanks