So I exchanged my Inspire today, per the recomendations of AT&T Tech support.
I have been trying all week to get the unknown sources update. I first called on Tuesday, and after legnthy explanations of what I was looking for, I was informed the system showed a failed attempt to send the update on the 22nd. I was told it was being pushed, and to give it 24-48 hours. 48 hours later, no suprise I still didn't have the update. Upon my second call on Thursday (a 75 minute ordeal speaking to numerous reps/techs), I was informed that they weren't sure why the update wouldn't take. They put in an order for a tech order to try to troubleshoot this issue. I recived several calls from the tech today, trying everything she could then calling to see if it worked. The end result was a recomendation to go back to the store and exchange the phone, being under the impression the problem is the phone. She said she would call me back on Monday, to see if my problem has been resolved.
So I am now on my second phone, still with no sideloading, wondering if I should wait untill Monday to see what happens, or keep pestering AT&T. After all this frustration (I just got my phone set up the way I liked it, so I wasn't happy about starting over!), I'm starting to wonder if I should just root it. I'm not really so worried about the Amazon Appstore, but I really want a few of the gameloft games not offered in the market.
On a good note, I have had the luck of getting nothing but helpfull techs/reps when I call customer service even when giving them the impression I know more about this than they do. I was also thinking about using the tech chat online, but wasn't sure that would be any more help then I've already gotten.
I have been trying all week to get the unknown sources update. I first called on Tuesday, and after legnthy explanations of what I was looking for, I was informed the system showed a failed attempt to send the update on the 22nd. I was told it was being pushed, and to give it 24-48 hours. 48 hours later, no suprise I still didn't have the update. Upon my second call on Thursday (a 75 minute ordeal speaking to numerous reps/techs), I was informed that they weren't sure why the update wouldn't take. They put in an order for a tech order to try to troubleshoot this issue. I recived several calls from the tech today, trying everything she could then calling to see if it worked. The end result was a recomendation to go back to the store and exchange the phone, being under the impression the problem is the phone. She said she would call me back on Monday, to see if my problem has been resolved.
So I am now on my second phone, still with no sideloading, wondering if I should wait untill Monday to see what happens, or keep pestering AT&T. After all this frustration (I just got my phone set up the way I liked it, so I wasn't happy about starting over!), I'm starting to wonder if I should just root it. I'm not really so worried about the Amazon Appstore, but I really want a few of the gameloft games not offered in the market.
On a good note, I have had the luck of getting nothing but helpfull techs/reps when I call customer service even when giving them the impression I know more about this than they do. I was also thinking about using the tech chat online, but wasn't sure that would be any more help then I've already gotten.
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