Text messages not showing text in message

[Android Central Question]

Helping a friend of mine with his phone.

When sending or receiving text messages, can only see little blank bubbles on his end. Both SMS and MMS. Can see them in message preview when scrolling through text contacts.

Anybody have an idea? The fact he can read them in preview and send and receive them fine tells me it’s not a connection issue. No change upon restarting or updating phone. All SMS/MMS setting appeared to be normal. Please help. Thanks.

 

[B. Diddy]

Welcome to Android Central! Which phone, and which messaging app? Try clearing the app cache of the messaging app, then force stop it.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html