Tried to reset my kocaso M9100 and now it won't let me do anything!

[AC Question]

Pushed reset and now it keeps asking me for a password I don't have! I can't get into settings and it turns right off!

 

[louise60]

What do I need to do to get an answer?

 

[belodion]

Sorry, I was just making a cup of tea.

What sort of reset was this?
Also, have you had the device since new?