I forgot to add, on the second call the rep said he had til when his bill generates again (Dec. 4) to get back under contract. So the contract doesn't have to be in effect on 11/15. Guess I hadn't understood that--thought it had to be done tomorrow. Hope she knows what she was talking about.
Well, the third time didn't work to get the loyalty promo
She did ask if I was trying to extend a contract to avoid the price increase--she'd had several calls about it today.
And as always with Verizon I got another story on the upgrade. This rep said the price increase for the UDP will start tomorrow and be pro-rated through to the next cycle start date so it would cost him $14. Then the full $20 increase would apply.
Then, as an interesting twist that I haven't heard anywhere else (and frankly don't believe), she said that if there was a loyalty promo that could be applied later, such as during the holiday season, that would negate the price increase and it would go back to $29.99. Anybody else heard this one?