I currently own two android devices: a Verizon Galaxy Nexus and a 2013 Nexus 7. Neither show up on the web on Google Play Store.
I don't exactly remember when this started happening. It was either the last version of Google Play rollout or the Device Manager thingy. I have device manager turned on on both devices, and cannot use it because Google thinks I have no devices, yet both devices can use Google services such as Google Play, Drive, GMail, etc. just fine. I have only a single Google account, so that's not the confusion either. Here are what I've tried:
I'd like to know three things if possible:
I don't exactly remember when this started happening. It was either the last version of Google Play rollout or the Device Manager thingy. I have device manager turned on on both devices, and cannot use it because Google thinks I have no devices, yet both devices can use Google services such as Google Play, Drive, GMail, etc. just fine. I have only a single Google account, so that's not the confusion either. Here are what I've tried:
- Power off the devices, power them back on, open Play Store app: no fix.
- Clear the cache and force close Google Play Store on both devices: no fix.
- Log out of Google, then clear the cache and force close Google Play Store on both devices: no fix.
I'd like to know three things if possible:
- How the hell do I fix this? I'm really frustrated at the moment.
- How is it possible that I actively use the Play Store app on them numerous times daily, update apps, download new ones, get billed for Play Music All Access, which I use on the web and my Nexus 7 daily, and yet web Play Store thinks I have no devices?
- What good is device manager if there's a chance that Google will randomly "forget" about my devices and won't let me manage them? Some security feature.