Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
  1. Thread Author  Thread Author    #1  

    Default Question after KIES 3 update

    Not sure this is the right place for the question; if not, please forgive me.

    I have the Samsung Galaxy S3. Ran the Kies 3 update this morning and now the phone won't sync via USB with PC computer. At the bottom of the "sync" screen where it shows the progress, it says it has encountered an error, but there is no further explanation ANYWHERE that I can tell to elude to what the error is and why and how to fix it. It will not sync anything- contacts or calendar (that's all I currently sync). Thoughts? Suggestions? (banging my head on the computer keyboard has been considered cuz surely that would fix it...) Thanks in advance.

  2. #2  

    Default Re: Question after KIES 3 update

    Quote Originally Posted by kjkerr522 View Post
    Ran the Kies 3 update this morning and now the phone won't sync via USB with PC computer.
    You installed Kies v3 for the first time, or you updated Kies v3 to the latest version? It would be helpful if you provided the exact version number.

    Kies was syncing prior to this install? It's not unheard of that Samsung broke something in the update - unfortunately, there's no easy roll-back function (unless you're diligent about using Restore Points).

    Have you tried doing a backup in Kies just to be sure it's communicating with the phone?

    Sent from my rooted, debloated, deodexed Sinclair ZX-80 running CM -0.001 using Tapatalk Pro
  3. #3  

    Default Re: Question after KIES 3 update

    Samsung did break something when they updated from Kies2 to Kies3 and as you say it is impossible to go backwards once you have updated. Samsung did issue an update to Kies3 recently but that did not help....it still won't sync!

Similar Threads

  1. Lock screen display issue after 4.3 update
    By floib in forum T-Mobile Samsung Galaxy S4
    Replies: 4
    Last Post: 04-01-2014, 10:14 AM
  2. Installing new ROM on a rooted S3...procedural questions...
    By Sandy Gerli in forum AT&T Galaxy S3 Rooting, ROMs, and Hacks
    Replies: 3
    Last Post: 02-08-2014, 06:12 PM
  3. Made the move from apple to note 3: Back ups and other newbie questions
    By SoHoodInHarlem in forum AT&T Samsung Galaxy Note 3
    Replies: 10
    Last Post: 02-06-2014, 05:17 PM
  4. Battery life terrible since 4.3 update
    By MrsJenSmall666 in forum Samsung Galaxy S3 I9300
    Replies: 11
    Last Post: 02-04-2014, 01:01 PM
  5. Another new user with a few questions...
    By lklein1976 in forum Sprint LG G2
    Replies: 4
    Last Post: 02-03-2014, 10:04 PM

Posting Permissions