So a guy walks up to the kiosk, buys 2 iphone 5's with his girlfriend with him. They acted like they were so interested in the monthly bill, asked questions about data, how much the taxes and fees are, all the questions you ask when making a serious inquiry about buying service. They even ported numbers over from T-mobile (where they probably ran the same scam).
We had to talk him into getting insurance (or so we thought) and when they got it for both lines, my manager closed the sale. They refused any accessories.
Fast forward a week and a half , my manager does his checks to see if the service is actually being used, come to find out they had 0 minutes of talk, 5mb of data between them, and 6 texts.
But that isn't the kicker, later the same day they went to another location to add 2 more phones to the account and another the next day.
Then he noticed they swapped the devices out two times a piece.
After some calls, he found out they committed insurance fraud. So they've gone through 15 iphone 5's in a week and a half through various insurance providers.
On day 13 they canceled the service and paid Verizon the money they owed for the small amount of time they had the phones.
Phones are gone, they are gone, he's being charged back for 2 phones and the resellers are out the devices.
I'm sure they were on Craigslist the day they got them.
These scam artists are getting very smart....
We had to talk him into getting insurance (or so we thought) and when they got it for both lines, my manager closed the sale. They refused any accessories.
Fast forward a week and a half , my manager does his checks to see if the service is actually being used, come to find out they had 0 minutes of talk, 5mb of data between them, and 6 texts.
But that isn't the kicker, later the same day they went to another location to add 2 more phones to the account and another the next day.
Then he noticed they swapped the devices out two times a piece.
After some calls, he found out they committed insurance fraud. So they've gone through 15 iphone 5's in a week and a half through various insurance providers.
On day 13 they canceled the service and paid Verizon the money they owed for the small amount of time they had the phones.
Phones are gone, they are gone, he's being charged back for 2 phones and the resellers are out the devices.
I'm sure they were on Craigslist the day they got them.
These scam artists are getting very smart....
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