1. mvietori's Avatar
    Hi

    I upgraded my Samsung Galaxy S5 to Lolipop about a week ago. Everything was good.

    Today however, I changed my device unlock passcode from PIN (6-digits) to a full password (6-characters). I restarted my device shortly after, as I knew the phone was encrypted and wanted to ensure the encryption password was updated accordingly. Now it's not taking the new 6-letter password, NOR is it taking my old 6-digit PIN on the unencrypt screen. I'm down to 8 attempts left before it will factory reset. Awesome.

    I can ASSURE you that I remember the 6-letter password I entered as my new one, since I restarted right after I changed it, and it's the same one I use for many things.

    I run and support our MDM platform for our company and have had 3 users report the same problem. I was skeptical at first, thinking these people simply forgot their passcode, but now I am in the exact same boat as them.

    What the heck is going on here? Is this a Lolipop bug? Anyone have any ideas???
    05-06-2015 03:02 PM
  2. B. Diddy's Avatar
    Duplicate, please respond here: http://forums.androidcentral.com/sam...op-update.html
    05-06-2015 03:54 PM

Similar Threads

  1. Help! Not accepting encryption passcode after Lolipop update
    By mvietori in forum Samsung Galaxy S5
    Replies: 9
    Last Post: 09-26-2016, 11:12 AM
  2. Note 4: No phone book transfer to automobile after android 5.0 install
    By Loveable John in forum Samsung Galaxy Note 4
    Replies: 11
    Last Post: 05-08-2015, 01:25 PM
  3. SD card help with S3
    By Kjthomas0724 in forum Samsung Galaxy S3
    Replies: 3
    Last Post: 05-06-2015, 11:17 PM
  4. Replies: 1
    Last Post: 05-06-2015, 03:48 PM
  5. When's the next update?? Looking for more features
    By kieso in forum Samsung Gear S
    Replies: 0
    Last Post: 05-06-2015, 02:12 PM
LINK TO POST COPIED TO CLIPBOARD