1. Android Central Question's Avatar
    I have lost my samsung account (2FA is only phone number and I got privacy settings on) access.
    I have forgotten my pattern password.

    I attempt to load into factory reset menu (Keep mind mind: I can't turn off phone without password, only reset with buttons.)
    When I choose to reset phone and wait till screen is black and then samsung A11 shows I press and hold VOL Up and Power, this leads me to the Custom OS download screen which isn't what I desired; someone help me i'm so dense...
    01-15-2021 03:19 AM
  2. mustang7757's Avatar
    Volume up/Power should take u to recovery, Volume down /Power takes you to download mode .


    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/sh...d.php?t=409154
    01-15-2021 08:13 AM

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