1. Android Central Question's Avatar
    I think I might have accidentally changed a setting last week that is causing issues. I have tried the steps outlined in multiple web search of clearing cache restarting things and nothing helps. I dont think its a Android update issue because far as I know I haven't updated in a while.
    Is there a way to reset settings without a factory reset or something I can try?
    07-24-2022 08:55 AM
  2. belodion's Avatar
    Have you cleared the cache of the Downloads Manager system app as well?
    There’s another I think. No doubt someone else will remember.
    https://forums.androidcentral.com/as...community.html
    07-24-2022 09:29 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Just to be clear, you're saying the Play Store isn't updating apps properly? What happens when you try to manually update them?
    07-24-2022 11:16 AM
  4. mustang7757's Avatar
    This happening on both WiFi and mobile data?
    07-24-2022 11:39 AM
  5. Hobo1973's Avatar
    Yes I did the cache and everything that is suggested to try. If I use mobile data it starts but very very slowly, if I switch the wifi it just stops. It was so slow on mobile in fact that I didn't bother to continue.
    I always manual update because a lot of apps I cant get rid of n dont want to use or update.
    07-24-2022 01:38 PM
  6. Mr Bojangles1's Avatar
    Yes I did the cache and everything that is suggested to try. If I use mobile data it starts but very very slowly, if I switch the wifi it just stops. It was so slow on mobile in fact that I didn't bother to continue.
    I always manual update because a lot of apps I cant get rid of n dont want to use or update.
    Go to the play store settings and go to network preferences. Check that auto update is set and also change to over any network.
    07-24-2022 01:42 PM
  7. mustang7757's Avatar
    Yes I did the cache and everything that is suggested to try. If I use mobile data it starts but very very slowly, if I switch the wifi it just stops. It was so slow on mobile in fact that I didn't bother to continue.
    I always manual update because a lot of apps I cant get rid of n dont want to use or update.
    Welcome to AC!
    Do you use a vpn ?
    07-24-2022 01:59 PM
  8. Hobo1973's Avatar
    I checked and it dont look like it. Nothing in phone settings and can't find one in Norton
    07-24-2022 02:03 PM
  9. mustang7757's Avatar
    You have Norton antivirus installed? If so uninstall it and see if downloading goes back to normal
    J Dubbs likes this.
    07-24-2022 02:09 PM
  10. B. Diddy's Avatar
    How are internet speeds in general when you're doing other things like browsing? Are they normal and fast?
    07-24-2022 03:17 PM
  11. Mr Bojangles1's Avatar
    If it's slow to update over network that means updating is working. It doesnt update when you switch to wifi most likely because you have it set to only update using data. Change the setting to use any network and then try again using wifi.
    Attached Thumbnails Cant update apps in note 9 android 10-screenshot_20220724-140526_google_play_store.jpg  
    07-24-2022 04:06 PM
  12. Mr Bojangles1's Avatar
    Also go to the about section there and see if there is an update to the play store.
    07-24-2022 04:07 PM
  13. mustang7757's Avatar
    If it's slow to update over network that means updating is working. It doesnt update when you switch to wifi most likely because you have it set to only update using data. Change the setting to use any network and then try again using wifi.
    Wi-Fi it wouldn't update and mobile was sp slow was useless according to OP so something is interfering with connection and prime suspect are app cleaners, VPN, antivirus,ad blockers
    J Dubbs likes this.
    07-24-2022 04:11 PM
  14. Mr Bojangles1's Avatar
    Wi-Fi it wouldn't update and mobile was sp slow was useless according to OP so something is interfering with connection and prime suspect are app cleaners, VPN, antivirus,ad blockers
    Oh my mistake. For some reason I thought there was a use data only option In Google play, but it's use any or wifi only. My bad, carry on lol
    07-24-2022 04:16 PM
  15. Hobo1973's Avatar
    Ok I deleted Norton and used the network, ran REALLY slow but faster then it was with Norton in place.
    Under WIFI still seems to keep pending n not progress.
    But it updated 🤷
    07-24-2022 09:35 PM
  16. Mr Bojangles1's Avatar
    Did you check for a play store update?
    07-24-2022 10:18 PM

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