A
AC Question
Ok, so a few days ago my phone would not open up the stock messaging app, it simply would not open, or receive texts. I tried a few things I'd seen around forums e.g. clearing cache and deleting other apps to no avail.
I saw that a Factory Reset may be the answer, so I downloaded Kies 3 and backed up all my data to it. I did a Factory Reset, and then whilst it was fresh checked to see whether the messaging app was working (it was). I then proceeded to Restore all the Backed Up data from Kies. It seemed to be going fine and completed, but went to a screen that looked a lot like TV interference (e.g. looked broken). Kies then said it did not recognise the device, so I turned my phone off.
Now, my phone will not turn on at all, it is completely unresponsive. I have taken the battery out for a while, tried to charge it, plugged it back in with Kies, but I'm receiving absolutely 0 feedback from it. It appears to be dead.
Thank you in advance for any help,
Daniel Hartley
I saw that a Factory Reset may be the answer, so I downloaded Kies 3 and backed up all my data to it. I did a Factory Reset, and then whilst it was fresh checked to see whether the messaging app was working (it was). I then proceeded to Restore all the Backed Up data from Kies. It seemed to be going fine and completed, but went to a screen that looked a lot like TV interference (e.g. looked broken). Kies then said it did not recognise the device, so I turned my phone off.
Now, my phone will not turn on at all, it is completely unresponsive. I have taken the battery out for a while, tried to charge it, plugged it back in with Kies, but I'm receiving absolutely 0 feedback from it. It appears to be dead.
Thank you in advance for any help,
Daniel Hartley