1. AC Question's Avatar
    Every time I get on Google Play, it shows the loading screen and nothing else. When I type in something, say Zedge, the suggestions don't come up for a few seconds. When I click on a suggestion, it brings me to the app's install screen, but the loading circle is still there. When I click "install", my phone goes to a soft lock and I have no choice but to exit out. It happens with and without Wi-Fi, so I know that's not the problem.
    06-23-2014 07:29 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What phone do you have, and what part of the world do you live in? Have you tried going to Settings>Apps>All, selecting Google Play Store, and Clearing Cache and Clearing Data?

    You could also removing your Google account from the phone, then adding it back again, in the Settings>Accounts​ menu.
    06-23-2014 09:47 PM
  3. Just another person's Avatar
    Never mind, I figured it out. Just had to restart it.

    Thank you for helping, though.
    B. Diddy likes this.
    06-23-2014 11:28 PM

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