[stevem109r]

Hello again it's been a while since I've been on the forum. I am hoping someone may assist. My Acer tablet A501, has stop at start up it will not load past the android logo. I have tried the reset but nothing. Any idea?

Many thank Steve


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[B. Diddy]

Welcome back to Android Central! Is your tablet rooted or unrooted? How did you try a reset--was it a button press combo to try to do a hard factory reset?

Does the tablet have an SD card inserted? A corrupt card can sometimes cause problems, so try removing the card and powering on again.

[stevem109r]

Thanks for the response B.D, I have tried both resets to no avail. I think it is rooted, had it from new. If you do the reset but push the down volume I get a USB boot menu. Can you boot the tablet by this?

[B. Diddy]

If you got it brand new, then you would have been the one to root it--can you remember if you did? I can't find any site that describes how to hard reset an A501 using the physical buttons, but I did find this video for the A500--hopefully, it will work for you:

[stevem109r]

Tried that one, I get the clear data and the second message but still no start. It may have to go off to Acer. I thought you could boot these via usb, but maybe not.

[stevem109r]

Well, no boot sequence worked. Had a big argument with Acer, had a win and they are repairing it at no cost to me.