1. AC Question's Avatar
    Greetings. Today I went to use my camera to take a picture, only none of the functions worked. I couldn't take pictures, edit settings, or even tap to auto focus. I decided to try Power Off and Restart. Now it stays on the LG logo loading screen and nothing else. My friend suggested taking out the battery and waiting, tried it and did nothing new, still on loading screen. Battery was around 75% before this happened.

    I am looking online and I tried to do this:

    1) Pull the battery from the phone.
    2) Plug the phone into power. You should see just the physical buttons light up most likely. If you see the message to insert the battery already, proceed to step 4.
    3) If you just have the lit buttons (but no screen message), keep unplugging and plugging the phone back in until the message to insert the battery comes up on the screen. Some people have said it takes a dozen attempts or more, but it's always done it for me after about 6 tries.
    4) Once that message is on screen, insert the battery again. Your phone should show the LG Logo briefly, and then eventually go into the battery charging animation. If it doesn't get to that animation, then this isn't likely to work sadly.
    5) With the animation onscreen, hold down the power button until the phone starts to boot again. Let it go once the LG Logo appears.

    I never saw any message or animation. So I put the battery back in while charger was in, and now I see a new message (in purple lettering).

    file battery_charging_07.png is missing

    Battery % = 76 %

    I let it charge to 100% and the error changed to file battery_charging_08.png is missing

    Afterwards it went back to the LG logo loading screen. I don't know what any of this means, but it was working fine up until today.

    08-10-2014 03:48 AM
  2. Akashymon The Viola Penguin's Avatar
    Your phone may be on bootloop. Is it rooted?

    Sent from my LG G3 (D850) via Android Central App
    08-10-2014 10:34 AM
  3. Techn0range's Avatar
    To my understanding, it is not rooted. I got it brand new from boostmobile website and I've never seen any apps on it about Superuser.
    08-10-2014 03:16 PM
  4. Techn0range's Avatar
    For reference, I posted the original question. In order to reply, I had to sign up.
    08-10-2014 06:26 PM
  5. Techn0range's Avatar
    08-11-2014 08:37 PM
  6. belodion's Avatar
    Welcome as a new member.
    Can you get into Recovery Mode and perform a Cache Partition wipe?

    Posted via Android Central App
    08-12-2014 07:46 AM
  7. cristian moreno's Avatar
    I am in this same situation someone please help!
    11-19-2014 10:25 PM
  8. cristian moreno's Avatar
    I did a cache partition wipe. that didn't work. I tried rebooting but that doesnt work it just pauses on the boost mobile sign.
    11-19-2014 10:27 PM
  9. Moe Billz's Avatar
    I think it has something to do with SD card. Remove battery and SD. Replace just the battery and power on phone as normal.
    12-23-2014 02:48 AM
  10. Preddiieface Tete's Avatar
    I having the same problem and i tried the android recovery but it still doesnt work. what do i do???????
    04-22-2015 08:25 PM
  11. Stephanie Tenney's Avatar
    Did you all end up having to replace your phones? Mines been stuck like this for two days. It will charge but if I turn it on itt will just show the boost animation.until it dies. I never rooted my phone,. I can only think it might have water damage...
    07-24-2015 10:43 PM
  12. SexyLilMoma OfTwo's Avatar
    try turning off the phone, then press home+vol. down+power and hold it for a couple of seconds while phone boots. It should trigger the recovery.
    charlotte lawson likes this.
    10-20-2015 05:32 PM
  13. JohnFreaks's Avatar
    Taking the SD card out worked. Thanks
    11-21-2015 04:41 PM

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